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Frequently Asked Questions

General Questions

What is Direct Primary Care (DPC)?

Direct Primary Care is a membership-based model where you pay a flat monthly fee to access unlimited primary care services. There’s no insurance billing, no hidden fees, and no surprise costs.

Do you accept insurance?

No, we do not bill insurance. Your monthly membership covers unlimited visits, direct access to your provider, and many in-office services. You can still use insurance for labs, medications, imaging, or specialist care when needed.

What services are included in my membership?

Membership includes unlimited office visits, virtual visits (text, video, phone), same-day/next-day appointments, urgent care, chronic disease management, and coordination of care. Some in-office procedures may have additional supply-based charges.

What if I need care after hours or on weekends?

Our providers offer 24/7 communication for urgent needs. If you have a medical issue, contact your provider directly before visiting urgent care or the ER (unless it’s life-threatening).

What age groups do you treat?

Austin (Four Points): Ages 12+
Boerne/Comfort: Memberships – Ages 18+, Urgent Care – Ages 3+

How do I sign up?

Visit our Enrollment Page or call your local clinic to get started. Space is limited to ensure personalized care.

Austin – Four Points

What services do you offer in Austin?

• Primary & urgent care
• Medical weight loss (GLP-1 shots, tirzepatide, semaglutide)
• Hormone balancing
• Botox for cosmetic and migraine relief
• House calls, drive-up care, and telemedicine
• Minor procedures (suturing, cyst removal, ingrown toenails, etc.)

What are your Austin membership costs?

• Ages 13–30: $75/month
• Ages 31–59: $149/month
• Ages 60+: $199/month (Not billing Medicare)

Add-ons:
• Hormone balancing: $99/month
• Weight loss program: $150/month
  (+ $199/month if provider gives weekly injections)

Do you offer house calls?

Yes, in the Four Points area for a $50 fee. Text or call (512) 877-6905 to schedule.

Boerne / Comfort

What services do you offer in Boerne?

• Primary Care 18+, Urgent Care 3+
• Hormone therapy for men and women
• Weight loss programs
• Peptide therapy
• Botox (cosmetic and therapeutic)
• Minor procedures (ear wax removal, joint injections, skin treatments)
• Nutritional and wellness counseling

What are your Boerne membership costs?

• Ages 18–49: $75/month
• Ages 50–64: $100/month
• Ages 65+: $150/month

Add-ons:
• Weight loss: +$50/month
• Hormone therapy: +$50/month

Can I be seen without a membership?

Yes! Drop-in visits are $100.
Weight loss or hormone therapy management without membership is $150/month each, plus the cost of prescriptions.

Procedures & Add-On Costs

Are procedures included in my membership?
Most procedures are discounted for members but billed separately. Common prices:

• Ingrown toenail removal: $150–$250
• Trigger point injections: $50–$100
• Joint injections: $100
• Ear wax removal: $50
• Sutures: $150–$250
• Wart or cyst removal: $50–$150
• Abscess drainage: $150–$300
• Botox: $12/unit (or $6/unit if pre-purchased)

Access & Communication

Can I text or call my provider directly?

Yes! One of the greatest benefits of Peak Medical Clinics is 24/7 access to your provider for urgent concerns, prescription help, or follow-ups.

How do I schedule an appointment?

Austin: Call/text Jennifer at (512) 877-6905 or click here to enroll.

Boerne: Call/text Michael at 830-307-5758 or click here to enroll.

Still have questions?
Email us or call your nearest Peak Medical Clinics location — we’re here to help you experience a better way to care.